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Sudo apt install mariadb-server mariadb-client -y Next, weвЂ™ll install the MariaDB database: Sudo apt install libapache2-mod-perl2 libdbd-mysql-perl libtimedate-perl libnet-dns-perl libnet-ldap-perl libio-socket-ssl-perl libpdf-api2-perl libsoap-lite-perl libtext-csv-xs-perl libjson-xs-perl libapache-dbi-perl libxml-libxml-perl libxml-libxslt-perl libyaml-perl libarchive-zip-perl libcrypt-eksblowfish-perl libencode-hanextra-perl libmail-imapclient-perl libtemplate-perl libdatetime-perl libcrypt-ssleay-perl libdbd-odbc-perl libdbd-pg-perl libauthen-ntlm-perl libmoo-perl zip unzip -y

When that completes, install the Perl modules with: Sudo apt install apache2 apache2-ssl-dev apache2-dev -y Log into your server and install Apache with: First, weвЂ™ll take care of installing Apache and the required Perl modules. The first thing weвЂ™ll do is install the necessary dependencies. With that said, letвЂ™s get this system up and running. To make this work youвЂ™ll need a running instance of Ubuntu Server 20.04 and a user with sudo privileges. IвЂ™m going to walk you through the process of installing OTRS on Ubuntu 20.04. The one issue with OTRS is that itвЂ™s not as simple to install as some other systems. SEE: 40+ open source and Linux terms you need to know (TechRepublic Premium) This ticketing and process management platform offers plenty of customizable features that make it a solid choice for help desks, call centers and IT service management. OTRS is one of the more popular open-source ticketing systems youвЂ™ll find on the market. Linux turns 30: Celebrating the open source operating system (free PDF) Kali Linux 2022.1 is your one-stop-shop for penetration testing KDE Plasma might soon be the best Linux desktop on the market Image: Larich/Shutterstock Open source: Must-read coverageД«ecome a Linux expert just in time for the 2022 boom

#Flipboard free download how to

Jack Wallen shows you how to use this open-source ticketing system that can be a challenge to install.

How to install the OTRS community edition help desktop platform on Ubuntu Server 20.04